Outlook for Mac 2011: Quit Outlook for Mac 2011. Press and hold the Option key while you select the Outlook icon to start the Microsoft Database Utility. Select the identity that you want to delete, and then select the minus sign (-) at the bottom of the window.
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The outlook for Mac 2011: Quit Outlook for Mac 2011. Press and hold the Option key while you click the Outlook icon to start the Microsoft Database Utility. Select the identity that you want to delete, and then click the minus sign (–) at the bottom of the window. Method 2: Excluding Other Outlook Identities from Spotlight Searches. When you open your Calendar in Microsoft Outlook 2016 for Mac or Outlook for Mac 2011, the Open Shared Calendar button on the ribbon is unavailable. Additionally, when you point to Open on the File menu, the Calendar option is unavailable. Features not yet available in the new Outlook for Mac. There are several features that are available in the current version of Outlook for Mac for Office 365 that aren't yet available in the new Outlook experience. S/MIME - Now available in Beta Channel version 16.43.
Third-party email applications, like Microsoft Outlook, use either IMAP/ POP3 and SMTP protocols to send and receive email messages. It requires so many things to align perfectly in order to work properly with an email account. There may several factors that can interrupt the normal working procedure of Outlook for Mac. In that case, users face a common issue i.e., Outlook for Mac not sending or receiving emails and ask for the solution to resolve it just like above-mentioned user-query. Well, before trying to fix the issue, one needs to identify the cause. Thus, in this technical paper, we have compiled some most probable causes of Outlook for Mac not sending or receiving emails issue along with the troubleshooting techniques. So, let us begin now to find solution to fix Outlook 2016 Mac not sending emails .
Instant Tips to Troubleshoot Outlook for Mac not Sending or Receiving Emails
There are top 6 reasons due to Mac Outlook 2016, 2011 not sending or receiving emails. We will discuss this issue sequently with their ultimate resolution.
#1. Outlook for Mac is in Offline Mode Resolution
If Outlook for Mac is offline then, you cannot send or receive email messages. Hence, make sure Outlook is online.
- Click on Outlook tab and verify that Work Offline option is unchecked
#2. Items from the Exchange Account Saved in Outlook cache.
If the cache gets corrupted then, it may occur synchronization issues with Exchange server. This issue generally occurs in Mac Outlook which interrupts the smooth working. Removing cache may help you to troubleshoot Outlook for Mac not sending or receiving emails.
Resolution: Empty Outlook cache so that Outlook for Mac can download all data items from the Microsoft Exchange account once again. Below are the steps for same:
- Verify that your PC is connected to Exchange Server
- Next, in the navigation pane, press the CTRL button and hit a right-click on Exchange folder from which you want to remove the cache, and click on Properties
- Now, from the General tab, hit Empty Cache button
- After emptying the cache, Mac Outlook will automatically start downloading the data items from the Exchange server
#3. Outlook is Not Linked With Server Running Exchange Server
Resolution: To check the Microsoft Exchange server connection, follow below-mentioned steps:
- In your Mac Outlook application, click on Tools tab and select Accounts to fix Outlook for Mac not sending or receiving messages
- Navigate to Exchange account that is situated in the left-side of pane. In case, if there is an issue with the connection then, the indicator icon will become orange in color
- If you are connected to the account successfully before then, just try to connect with it from any other
- Exchange application like Outlook on the web. Also, one can check the Exchange Server via connecting the Exchange Server administrator
#4. POP and IMAP Accounts Requires Authentication
POP and IMAP accounts are utilizing the outgoing mail (SMTP) server, which requires authentication.
Resolution: Few email services require the authentication for SMTP server. If you are sure that all your account settings are accurate and still you cannot send emails then, try to turn on the SMTP authentication.
- Go to the Tools tab and click on Accounts
- Now, in the left pane of Accounts wizard, choose the account
- In the Outgoing Server section, click on More Options
- Next, in the pop-up menu, choose the type of authentication and enter the credentials
#5. The ISP or Network Firewall Blocks Connections to SMTP Server
Resolution: Check that if your ISP/ network admin can give an optional SMTP server to use for the POP or IMAP account.
- In case, if you already have the address of an alternate SMTP server then, enter it in the account
- Click on the Tools tab and select Accounts
- Now, in the left-side of Accounts wizard, choose the account
- In Outgoing Server box, enter server name or address
#6: Account Settings or Credentials are Incorrect
Resolution: Make sure that the username, password, and all other settings are accurate in the account preferences section. Follow below mentioned steps to quickly fix Outlook for Mac not sending or receiving emails.
- Click on the Tools tab and select Accounts option
- In left pane of Accounts box, select the account
- Eventually, verify that you have entered the right username, password, and email address
- If still, your account does not work properly then, contact your email service provider for more details about
- how to configure the account in Mac Outlook application. It is also possible that your account may need some special settings like SSL (Secure Socket Layer) for connecting or you have been override the default port.
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Conclusion
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If your Outlook for Mac not sending or receiving emails then, some solutions have been discussed in this article to resolve this issue. Well, most of the email difficulties users came across becomes related to the wrong or expired password, incorrect connection settings or due to a misbehaving email application. If no solution works for you then, try to remove your email account from the local machine completely. After that, re-add it and if you are using the Exchange or IMAP account, you will not lose your emails after doing that.
Frequently Asked Questions
Why am I unable to send emails in Outlook for Mac?It is because there might be a communication problem between Mac Outlook and outgoing mail server. This is the reason your emails get stuck in
The most likely possible reason behind this is incorrect SMTP authentication setting. The server will reject the email with a relay denied. And, this generally means that your SMTP authentication is disabled. So, to deal with this issue it is advised to turn on SMTP authentication.
How to fix Outlook for Mac is1. Make sure that Mac Outlook is online
2. Deleting cache might be helpful
3. Check MS Exchange Server and Outlook Connection
4. Turn on SMTP Authentication
1. First of all, make sure that your PC is connected to MS Exchange Server
2. After that, press CTRL button in the navigation pane and right-click on the Exchange folder from where you want to delete cache files
3. Then, click on the Properties
4. Now, click on the Empty cache button from the General tab
5. After following
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Summary:
The article below emphasizes the feasible manual methods on how to fix the MSG file which is not opening in Outlook. Read this informational write-up to know more.
As you must be aware of the Outlook data files like OST and PST, MSG file is also another kind of Outlook file. The .msg is a file extension used for all the mail messages by Microsoft Outlook and the Exchange server.
An MSG file can contain ASCII signatures, text for the headers, or the main message body. This file is also capable of storing mail hyperlinks and attachments. MSG files may be exported for the purposes of archiving and storage or scanning for malware.
However, users may encounter strange issues while accessing the MSG files in Outlook which comes with the error stating “cannot open MSG file”. In this article, we have discussed some common causes that often make it difficult for users to open MSG file.
Reasons for MSG file not opening
If anyone of the below reasons is true, then an Outlook user will not be able to access MSG file:
- When Outlook has not configured properly
- When the preview of MSG files generated by Hex editors is too complicated to understand
- If the users does not have rights to access the file, can’t open MSG file error is prompted
- Trying to open MSG file using Outlook 2002/XP or earlier, that has been created in Unicode format
Read the next section to know the method that will help you to quickly fix the inaccessible MSG file.
Steps to Fix MSG file not opening issue in Outlook
The “MSG file is not opening” error can be fixed with the help of the troubleshooting methods that will be given below.
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Note: If this fix has not been properly done or if the file has been changed to an invalid format, you may lose or corrupt the file. It is always recommended to take a backup of your Outlook data before trying to troubleshoot the can’t open the MSG error.
For older versions of Outlook, in order to open an MSG file generated by a new Unicode format, you can request the sender to resend the MSG file after saving it in ANSI. This will resolve any compatibility issues concerning older versions of Outlook.
Easy steps Involved to fix MSG Cannot Open Problem
Change the default “.msg” format from Unicode to ANSI format to fix the inaccessible MSG error. Just drag and drop the Outlook email to the Windows File Explorer folder and follow the steps mentioned below.
- Steps to fix the error for Outlook 2003 and Outlook 2007
Go to Tools ->Options -> TabOther -> Advanced Options button -> Disable Option: Use Unicode Message Format when saving messages
- Steps to fix the error for Outlook 2010 and later versions
Go to File -> Options -> Mail -> Section -> save Messages -> Disable Option: Use Unicode Format
Note: When you save the file, change the type from Unicode (*.msg) to (*.msg) by going to File -> Save as -> “Save as type” drop-down list from “Outlook Message Format-Unicode (*.msg) to Outlook Message Format (*.msg)”.
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“Just like issues in Outlook MSG file, you might come across facing problems with Outlook PST file as well. Under such instances, you can learn how to fix PST file issues with the help of Remo Repair Outlook Software just in few minutes.”
Quick-Tip:
If you frequently work offline on Outlook, synchronize the changes to the exchange servers regularly. This will help you to quickly restore the deleted offline file from the server.